Managed Services | mac-tech - Mac IT Support & Cybersecurity Subscriptions NYC

Mac Managed IT Services – Support, Cybersecurity & Management Subscriptions NYC

One subscription. Peace of mind included.

Our Managed Services give you a fully functioning IT department through a simple monthly subscription. Instead of juggling vendors, licenses, and reactive support, you get one accountable partner responsible for keeping your technology running smoothly and securely. We include the tools, licensing, and expertise required, and we proactively manage your environment so problems are handled before they disrupt your team or your customers.

For companies with internal IT resources, we can also integrate in a co‑managed capacity, supporting your team where it makes sense while maintaining clear ownership and accountability.

SUPPORT

24/7 Workstation Monitoring

Invisible protection, visible results. Our remote tools quietly monitor your servers and networks to proactively resolve issues and alerts before they become interruptions - so you can stay focused on what matters.

Core
Foundation
Apex

Help Desk

Real help, right when you need it. With remote tools pre-installed, our help desk delivers fast, frictionless assistance - no setup, no delays.

Core8 x 5
Foundation12 x 5
Apex24 x 7

User Onboarding and Offboarding

Effortless entry, secure exit. New team members get instant access to the tools they need, while departing users are offboarded with precision to protect your data.

Core
Foundation
Apex

Mobile Device Management

Smart devices, smarter management. We handle app deployment and security configuration so your team can stay focused, wherever they are.

Core
Foundation
Apex

Microsoft 365/Google Workspace Administration and Support

Seamless collaboration, expertly supported. We manage your productivity platforms so your team can focus on getting things done - not on troubleshooting.

Core
Foundation
Apex

SaaS/Web Application Administration and Support

Cloud tools, zero hassle. From Slack to Dropbox, we manage your SaaS tools so your team can collaborate, share, and stay productive without interruption.

Core
Foundation
Apex

Onsite Support

Support that shows up. When remote tools aren't enough, we're there in person to keep your systems running smoothly.

CoreAdditional
Foundation
Apex

Server Support

Support for teams with serious infrastructure. Whether your servers are in the cloud or on-site, we help your users stay productive with fast, expert assistance.

Core
Foundation
Apex

Advanced Network Support

Built for scale and sophistication. Your team gets expert help with connectivity issues tied to advanced networking environments - on-premises, cloud, or hybrid.

Core
Foundation
Apex

PROTECT

Security Awareness Training

Empower your people to protect your business. Interactive training and threat simulations teach employees how to recognize and respond to risks.

Core
Foundation
Apex

Identity Protection for Microsoft 365 and Google Workspace

Security that never sleeps. Our 24×7 Security Operations Center monitors Microsoft 365 and Google Workspace for suspicious logins, inbox rule changes, and other identity-based threats - responding in real time to keep your accounts safe.

Core
Foundation
Apex

Workstation Protection

Real-time threat response, powered by experts. Our Security Operations Center monitors your devices around the clock, detecting and responding to threats as they happen to keep your team secure and productive

Core
Foundation
Apex

Network Protection

Safe browsing, everywhere. Whether at home, in a café, or on the go, our device-level filtering blocks risky content and ensures safe browsing - wherever work happens.

Core
Foundation
Apex

Operating System Patch Management

Updates without the interruptions. We keep macOS and Windows devices secure and running smoothly by applying critical patches in the background.

Core
Foundation
Apex

Third Party Software Patch Management

Apps that stay ready to work. We keep tools like Chrome, Zoom, and Dropbox updated with the latest patches so your team can stay productive and secure.

Core
Foundation
Apex

Microsoft 365 and Google Workspace Backup

Cloud doesn't mean invincible. We back up emails, files, and calendars from Microsoft 365 and Google Workspace so your team can bounce back from accidental deletions or unexpected disruptions.

Core
Foundation
Apex

Workstation Backup

Work uninterrupted. Whether it's a misplaced file or a hardware issue, our backup service keeps your team's work safe and ready to restore.

Core
Foundation
Apex

Advanced Security Monitoring

Deep visibility, real-time response. Threat hunters in our 24×7 Security Operations Center monitor activity across your environment, detecting suspicious behavior and responding to threats before they become problems.

Core
Foundation
Apex

MANAGE

Strategic Business Reviews

Solve for impact. We dive into your business goals, identify friction points, and shape strategies that turn IT into a tool for transformation.

Core
Foundation
Apex

Digital Transformation Advisor

Executive insight without the burden of a new hire. A seasoned technology leader helps you roadmap your digital future, evaluate change strategy, and make smarter decisions - without adding to your payroll.

Core
Foundation
Apex

Fractional ITSO

ITSO for companies who need it - without full-time overhead. Information Technology Security Officer expertise helps you navigate client security expectations and industry standards - so your business can win trust, pass reviews, and grow without compromise.

Core
Foundation
Apex
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